|
|
Wiring Diagrams, Tube Selection
Data, Fire Test Reports, etc. |
Original wiring diagrams, tube selection
data, and fire test reports are available for most Kewanee
boilers. However, any data not found on this page must
be purchased from our parts department by calling
1-800-848-8197. Our parts department can check the
price and availability of special literature you may need.
|
Frequently Asked Questions |
Q: What happened
to Kewanee?
A: Kewanee went out of
business in 2002, but repair parts are
still available. Call us at
1-800-848-8197 to get help with any
parts you may need.
Q: I have a
question about a Kewanee boiler. Can
you help me?
A:
Our parts
department is available to answer basic
questions about the replacement parts we
sell. However, we do not have service
technicians available to provide
technical support over the phone. We
recommend that you contact a qualified
service contractor in your area for any
troubleshooting.
Q: Does our
Kewanee boiler have asbestos?
A:
We
do not have records that would indicate
if your boiler has asbestos or not.
Have your boiler tested by a
professional.
Q: What is
the capacity of my capacity of my
Kewanee boiler?
A:
The
capacity should be located on the
boiler's identification plate. If
you need to convert the capacity to a
different rate you can go
here to find conversion factors.
Q: Can I purchase
Kewanee parts locally?
A:
Since Kewanee is discontinued,
there are no factory-authorized sales
reps. Parts can be purchased directly
from Cici Boiler Rooms, Inc. We ship
worldwide.
Q: What
is you return policy?
A: We do not normally accept
returns for repair parts. Go
here for our
complete returns
policy.
Q: What methods of payment do you
accept?
A:
We accept
Visa, Mastercard, and American Express
for all first orders. You can also
pre-pay by check or wire transfer.
Q: Our company likes to pay with purchase orders. Can I
set up a Net 30 account with Cici Boiler Rooms?
A: Initial orders must be prepaid or placed with a
credit card. High-volume customers can inquire about a Net
30 account after six months of ordering history. Regardless
of the circumstances, we are unable to set up accounts for
companies that have not established a six month ordering
history. This applies to wholesalers, manufacturing reps,
hospitals, schools, state/local government, etc.
|
